ALL AMERICAN HEARING Telemarketing Representative in GREAT FALLS, Montana
Telemarketing Representative Req No. 2017-1685 # of Openings 1 Job Location US-MT-Great Falls Category Telemarketing/Phone Support Overview: Hearing Aid Institute has an exciting opportunity available for a Full-Time Telemarketing Representative to join our team in Great Falls, MT! Hearing Unlimited is a successful, growth oriented hearing care practice. Our success can be attributed to our focus on putting patients' needs first and providing unrivaled patient care. Our actions are guided by our Patient Journey philosophy and we hold the firm belief that Life is Worth Hearing. As a part of the All American Hearing network, we are able to leverage the resources of a national network to help provide individualized, life-changing solutions for our patients. Our company is invested in the local communities which we support and our staff members are devoted to serving these communities. Responsibilities: The Telephone Support Representative is responsible for the marketing support for the hearing health care retail site. This position is the first point of contact via telephone with patients. The TSR is responsible for creating a positive first impression and providing a quality patient journey experience. This position supports the hearing healthcare provider by preforming a variety of duties including; providing great customer service, qualifying appointments, assisting with sales, marketing, and operations. Responsibilities include providing top notch customer service, place 100+ outgoing calls per day, convert calls into qualified appointments, enter appointments into scheduling software, appointment confirmations, maintain lead system and help to build practice through patient contact and outreach. Qualifications: Education: High School degree preferred or equivalent work history. Experience: background and knowledge of telemarketing experience. Good computer skills and knowledge of office software systems including Word and Excel Ability to organize and multitask between, phone and computer. Good problem solving, analytical abilities, communication, organizational and interpersonal skills required We are proud to offer: A competitive compensation package that rewards performance. A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more. The chance to work with Starkey Hearing Technologies; The most innovative and ground breaking hearing device manufacturer in the industry. Marketing and administrative support on a local and corporate level Professional development, training, advancement opportunities All American Hearing is an Equal Opportunity Employer Minority/Female/Vet/Disabled.